Being in tune with yourself and your emotions, having sound situational awareness, and understanding and appropriately responding to the emotions of others are critical to your success as a leader. In this module you will learn about emotional intelligence and methods for increasing your “EQ” or emotional quotient.
1. If you have not already registered for the Leading with Integrity course, Register here. (Sign into your Utah account first)
2. Watch all the videos found below (mobile and tablet compatible).
3. Click on the 'Get Credit' button towards the bottom of the page.
4. Acknowledge completion of this module.
5. Optional: Provide course feedback. Feedback link can also be Found at the bottom of this page.
“I think for leadership positions, emotional intelligence is more important than cognitive intelligence…”
- John Mackey, CEO Whole Foods
To concept of emotional intelligence, also referred to as EQ, has grown in popularity and importance over the past few years. In this video will will define what EQ is and briefly discuss the nature of emotions.
The most foundational concept of EQ is that of self-awareness. In this segment we will explore why self-awareness is critical and how it opens the door for all the other elements of EQ to happen effectively.
Once we understand ourselves and how and why we act in certain ways and certain situations, we can then manage those emotions and behaviors effectively. In this segment you will be armed with a process to better manage your emotions and behaviors.
In this segment we will explore how EQ is manifested externally in our direct interactions with others. In interacting with employees it is essential that you maintain a level of empathy to better understand their wants and needs. In this segment we’ll talk about empathy and how it can help you be a better leader.
In our final EQ segment, we’ll discuss the importance of social skills and how they lead to positive influence. We’ll explore how positive influence can gain commitment of employees.